ViryaNet Implementation provides a wide range of business and technical expertise to support customers during the deployment of our solutions.
Our professional services team, complemented, at certain times, with certified partners, possesses deep functional knowledge, industry expertise, world-class technical capabilities, and a proven methodology.
Our goal is to accelerate implementations, transfer knowledge to your staff, improve your business operations, and enable long-term success.
The milestones may vary, depending upon your business, but typically include these:
Project Kick Off
Team members identify deliverables, communication protocols, system development methodology, and project timeline.
Individual responsibilities and expectations are set.
And new optimized processes are reviewed.
Education
ViryaNet Education is delivered at several times during the project, and addresses different audiences and topics appropriate to the project phase.
Configuration Workshop
Current business processes are challenged; best practices are recommended.
System Installation
The ViryaNet workforce management solution is now installed onto production servers, and dedicated instances are created in ViryaNet for development and support.
Integration
Using published APIs, as well as state-of-the-art XML protocols, the ViryaNet solution is integrated with work generating systems and back-end accounting systems.
System Testing and Parallel Operations Testing
Thorough systems testing of all functionality and interfaces is completed during this project stage.
As well, parallel operations testing is performed, where a subset of workers use the ViryaNet workforce management solution to complete work orders.
User Acceptance Testing Support
Managers, dispatchers, and field technicians test the application in its production setting.
GO-LIVE Support
ViryaNet now provides on-site support for the live system.