Dispatch Management

There are your plans. And then there's the real world. How can you prepare for handling exceptions to your plans? How can you automate the "routine", so you can manage the exceptions? How can you quickly assess your options and react quickly and correctly to changing priorities?

• Monitor and modify schedules.
• Check work orders in progress.
• Update worker/crew profiles and availability.
• View unscheduled orders.
• Track locations of employees / resources.

ViryaNet G4 - Diary Dispatch Board

ViryaNet G4 - Call Summary

ViryaNet G4 - Resource Management

ViryaNet G4 - Crew Maintenance

ViryaNet G4 - Dispatch Management - Stack View

ViryaNet G4 Dispatch Management

ViryaNet G4 Dispatch Management of the ViryaNet G4 Product Suite helps optimize the allocation of work. Features include:

Resource Management

• Resource Monitoring
• Resource Skills Maintenance
• Resource Zones Maintenance
• Resource Centers Maintenance
• Shift Patterns Definition
• Calendar Creation
• Resource Availability Management
• Resource-Related Activity Reporting
• Crew Management
• Timesheet Management
• Resource Location Tracking

Work Order Management

• Call Creation
• Action Creation
• Service Order Management
• Work Order Processing
• Call Charging

Dispatch Management

• Gantt Chart
• Stack Board
• Map View
• Visibility of Field Updates
• Actions Viewing
• Task Elongation
• Alerts Generation
• Dispatching to the Field
• Manual Planning
• Semi-Automatic Planning

To improve the efficiency and performance of your service operation, the ViryaNet G4 Product Suite also provides Field Application and Inventory & Asset Management.