One of our primary goals is to ensure that our customers continue to realize the benefits from the ViryaNet solution year after year. Our long-term employees understand the application deployed for each customer, and have the experience to assist you.
You can log into our Customer Support Portal to submit a support request, as well as track the status and monitor the progress of each request.
ViryaNet's support offices enable us to provide regional and local support worldwide. You can choose a service level agreement that best fits your needs: Bronze, Silver, or Gold.
In addition, each customer is assigned an Account Manager as a single-point-of-contact. The Account Manager strives to ensure your satisfaction, and that the ViryaNet G4 application stays current and continues to function as expected.
We'd love to show you how ViryaNet can help you find the optimal operating point for your service organization, save dollars, and provide better service.