Service Hub G4 Overview

How do you manage your mobile resources - your workforce, parts, equipment, and tools? What (or who) works for you? ViryaNet works for you!

ViryaNet Service Hub G4

Introducing ViryaNet Service Hub G4, the complete solution that works for all your service resources, both for simple and complex work.

For 20 years, ViryaNet has pushed technological boundaries, developing industry-leading products that solve real business challenges associated with a range of service-related business processes: creating service requests, scheduling and dispatching field staff, providing operational visibility, tracking service level agreements (SLAs), managing spare parts inventory, and providing advanced mobile capabilities for your enterprise.

ViryaNet Service Hub G4 Module Diagram

ViryaNet Service Hub G4 supports all of these processes with the industry's most advanced optimization platform that enables field service operational excellence. It is organized into modules, each containing multiple components, providing our customers with best-in-class functionality, technology, and production-proven experience.

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Field Service Optimization for all Work and all Resources

With ViryaNet Service Hub G4, all members of the service community have the ability to plan, execute and measure long-term trends and short-term dynamic events to continuously achieve operational goals. Our holistic approach means that ViryaNet Service Hub G4 allows the entire community to optimally perform their role throughout the service life-cycle while creating a synergy between long-term and short-term plans and needs.

ViryaNet Service Hub G4 has been engineered to deliver the industry's most advanced field service solutions. Service Hub G4:

• Intelligently automates processes associated with work and resource management life cycles; from planning to execution. Maximum automation ensures the repetitiveness of best practices, making sure that the users focus on managing the exceptions while the system manages the routine
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  Provides agility to continuously respond to dynamic business conditions; ensuring adaptation to changing needs and constant improvement of existing processes.
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  Offers powerful visibility by continuously monitoring the workings of operations, enabling your organization to make the right decisions in a timely manner.

ViryaNet Service Hub G4 is an industry-open architecture platform designed for delivering distinct mobile workforce solutions that integrate with and leverage the best-of-breed CRM, ERP and application infrastructure software (e.g. BI, BPM, mobile middleware) utilized within the enterprise.

ViryaNet Service Hub G4 allows users to be highly productive by creating a holistic working environment for a specific use and/or a distinct role. For example, ViryaNet Service Hub G4 contains dashboards tailored to management planning, dispatching, administration, and executing the work in the field.

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G4 Modules

Component Approach

Technology