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The ViryaNet Service Hub G4 platform brings together key technologies that deliver the industry's most advanced field service optimization solution. Application Architecture: Model and ApproachThe ViryaNet Service Hub G4 platform utilizes a resource-work model (Figure 1) that quantifies critical constraints surrounding resources and work requirements. This data is integrated with business objectives such as optimizing routes, identifying the highest skilled field workers and determining ideal tool and equipment requirements that produce optimized schedules.
In addition, the automation and agility infrastructure of the ViryaNet Service Hub G4 components utilize workflows and business process management to automate and optimize all field service processes. These capabilities along with continuous business activity monitoring enable ViryaNet Service Hub G4 to adapt to ever changing conditions. ViryaNet's role-specific information is displayed in dashboards for key roles within the field service community; an industry first brought to you by the industry's leading provider of field service optimization applications. Open Technology PlatformIn today's world of e-business, service-oriented architectures (SOAs) and Internet technologies can position organizations to take advantage of high levels of interoperability and application flexibility. Companies can access integrated content, regardless of whether that content is internal, in other enterprise systems, or residing outside the firewall with business partners or service providers. The stakes are high and the investment of time and resources is significant for application integration in enterprise-level deployments. Implementing a platform designed on pure Internet technologies ensures that your business will be able to cost-effectively participate in this model of cross-enterprise computing. ViryaNet Service Hub G4 has been designed using state of the art technologies coupled with a standards-based, open architecture. The result is the ultimate enterprise flexibility that ensures ViryaNet Service Hub G4 can quickly be deployed in enterprises that have already invested in back office applications and/or modern infrastructure software components. This enables companies to utilize ViryaNet's unique productivity solutions crafted for the mobile field service organization, while leveraging existing legacy software investments - a powerful combination that delivers best-of-breed solutions while maximizing existing investments.
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