Southborough, Mass. - November 2, 2005
-ViryaNet (NasdaqSC: VRYA), a leading provider of integrated mobile and Web-based software applications for workforce management and field service delivery, today announced that Northgate Information Solutions, a customer of ViryaNet's European partner Aspective, will upgrade its service delivery operations onto the ViryaNet Service Hub platform. Northgate had been using iMedeon's iM:Work solution. ViryaNet acquired iMedeon, Inc. in February 2002.
Northgate, a UK-based organization that offers software and managed services to the public services and utilities markets, has a rapidly expanding IT systems support business maintained by approximately 280 field engineers across the country. Northgate supports customers at thousands of sites, and receives approximately 12,000 support calls per month into a central call centre, from which new field support requests are generated and dispatched.
Northgate Information Solutions will use ViryaNet Service Hub to optimize scheduling and planning of resources, automate service processes, and enable bi-directional mobile data communications. Northgate intends to improve the efficiency of field operations and ensure scalability as its customer base and field force continues to grow.
"Northgate has responded to company growth and increased customer demand by upgrading to ViryaNet Service Hub, a cutting-edge workforce management system," said Javaid Aziz, CEO, Aspective. "We are delighted to offer and support ViryaNet Service Hub; market reception continues very favorably."
About Aspective
Aspective is Europe's leading eBusiness solution provider, specializing in 'front office' applications for sales and service. Aspective offers its clients a unique portfolio, covering strategic consultancy and implementation services through to a complete end-to-end solution - developed, hosted, managed, maintained and supported for a fixed monthly fee throughout the project lifecycle.
The major propositions that Aspective offers are Customer Relationship Management (CRM), Field Service Automation, Analytics and Business Intelligence, underpinned by a comprehensive range of Managed Services.
Aspective employs over 140 people, and has strategic partnerships with ViryaNet, Siebel Systems, Microsoft, Dexterra, IBM, and Ab Initio. For more information, visit www.aspective.com.
About ViryaNet
ViryaNet is a provider of software applications that improve the quality and efficiency of an organization’s service operations. ViryaNet’s flagship product — ViryaNet Service Hub — combines the power of the Internet, the freedom of wireless technologies, and the resources of ViryaNet’s deep service expertise to help companies improve workforce scheduling, dispatching, and activity reporting; customer contract and entitlement automation; and asset, logistics and repairs management.
Customers in the utility, telecommunications, grocery and retail, and other service industries use ViryaNet Service Hub to transition complex service business processes into a manageable, scalable Internet operation, with the goal of increasing service revenues, decreasing service costs, and maximizing customer satisfaction. Visit ViryaNet at www.viryanet.com.
Safe Harbor Statement
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended, including statements regarding ViryaNet’s expectations, beliefs, intentions, or strategies regarding the capabilities of its products, its relationships with its customers, its customer purchases, its future operational plans and objectives including integration of other businesses, its future business prospects, its future financial performance, its future cash position, and its future prospects for profitability. All forward-looking statements included in this document are based upon information available to ViryaNet Ltd. as of the date hereof, and ViryaNet Ltd. assumes no obligation to update any such forward-looking statements. Forward-looking statements involve risks and uncertainties, which could cause actual results to differ materially from those projected. These and other risks relating to ViryaNet’s business include market acceptance of and demand for the Company’s products, risks associated with a slow-down in the economy, risks associated with the financial condition of the company’s customers, risks associated with competition and competitive pricing pressures, risks associated with increases in costs and operating expenses, risks in technology development and commercialization, the risk of operating losses, risks in product development, risks associated with international sales, and other risks that are set forth in ViryaNet’s Form 20-F, dated July 15, 2005, and the other reports filed from time to time with the Securities and Exchange Commission. Reported results should not be considered an indication of future performance. You should not place undue reliance on these forward-looking statements, which speak only as the date hereof. ViryaNet disclaims any obligation to publicly update or revise any such forward-looking statements to reflect any change in our expectations or in events, conditions, or circumstances on which any such statements may be based, or that may affect the likelihood that actual results will differ from those set forth in the forward-looking statements.
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