Southborough, Mass. - March 8, 2004 - ViryaNet (NasdaqSC: VRYA), a leading provider of integrated mobile and Web-based software applications for workforce management and the automation of field service delivery, today announced that ViryaNet Service Hub has upgraded to MapQuest Advantage Enterprise, a high-performance mapping, routing, geocoding, and spatial searching engine. MapQuest, as the world's leading online mapping, routing, and global location services company and
wholly owned subsidiary of America Online, Inc., is the platform chosen by ViryaNet to drive the location component to the latest release of ViryaNet Service Hub.
ViryaNet Service Hub is a full service workforce management system that enables users to initiate work orders, book appointments, schedule and dispatch field technicians, balance workloads, integrate with mobile devices, and report on field activity. Maps play a prominent role in such systems, by promoting identification of the location of the service needed and the proximity of staff who can respond.
Since its introduction in March 2000, ViryaNet Service Hub has integrated with MapQuest. ViryaNet is now upgraded with MapQuest Advantage Enterprise to help customers optimize routing and select and track field service personnel. An additional customer benefit is that MapQuest turn-by-turn directions are available in multiple languages, using latitude and longitude coordinates.
The combination of ViryaNet Service Hub and MapQuest Advantage Enterprise allows dispatchers to graphically see both the location of the task and the locations of the closest field engineers on a map. With use of map-based drag and drop technology inherent in ViryaNet Service Hub, those dispatchers can assign a task or a group of tasks to an engineer. In addition, technicians in the field can determine more
economical routes to their service destinations.
About MapQuest
MapQuest is a world leader in mapping, driving directions, and destination information to consumers and businesses for print media, Internet, voice, and wireless access. MapQuest, a wholly-owned subsidiary of America Online, Inc. based in Denver, CO, and Mountville, PA, has three business segments: MapQuest.com, MapQuest Business Solutions, and MapQuest Mapping Services. MapQuest.com ranks within the top 10
most powerful U.S. brands on the Internet according to NetRatings. Serving more than 32 million visitors every month and over 10 million maps and driving directions each day, MapQuest.com is the top mapping site and top travel site according to comScore Media Metrix. MapQuest Business Solutions is the preferred provider of a full range of mapping, routing and location-enabled solutions to more than 1,400 leading businesses across key categories including retail, healthcare, financial, real
estate, travel, and automotive. MapQuest Mapping Services is a leading provider of custom mapping content and map product development for publishers and corporations. Every year, they produce more than 1.5 billion pages of printed maps for telephone directories, textbooks, travel guides, corporate promotions, and reference works. MapQuest authors a wide variety of packaged map products, including road atlases, road maps, map posters, and electronic trip planners.
About ViryaNet
ViryaNet is a provider of software applications that improve the quality and efficiency of an organization's service operations. ViryaNet's flagship product - the award-winning ViryaNet Service Hub - combines the power of the Internet, the freedom of wireless technologies, and the resources of ViryaNet's deep service expertise to help companies improve workforce scheduling, dispatching, and
activity reporting; customer contract and entitlement automation; and asset, logistics and repair management. Customers in the utility, telecommunications, grocery and retail, high-technology manufacturing, HVAC, and other service industries use ViryaNet Service Hub to transition complex service business processes into a manageable, scalable Internet operation, with the goal of increasing service revenues, decreasing service costs, and maximizing customer satisfaction.
Safe Harbor Statement
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended, including statements regarding ViryaNet's expectations, beliefs, intentions, or strategies regarding the capabilities of its
products, its relationships with its customers, its customer purchases, its future operational plans and objectives including integration of other businesses, its future business prospects, its future financial performance, its future cash position, and its future prospects for profitability. All forward-looking statements included in this document are based upon information available to ViryaNet Ltd. as of the date hereof, and ViryaNet Ltd. assumes no obligation to update any such
forward-looking statements. Forward-looking statements involve risks and uncertainties, which could cause actual results to differ materially from those projected. These and other risks relating to ViryaNet's business include market acceptance of and demand for the Company's products, risks associated with a slow-down in the economy, risks associated with the financial condition of the company's customers, risks associated with competition and competitive pricing pressures, risks
associated with increases in costs and operating expenses, risks in technology development and commercialization, the risk of operating losses, risks in product development, risks associated with international sales, and other risks that are set forth in ViryaNet's Form 20-F, dated July 15, 2003, and the other reports filed from time to time with the Securities and Exchange Commission. Reported results should not be considered an indication of future performance. You should not place undue
reliance on these forward-looking statements, which speak only as the date hereof. ViryaNet disclaims any obligation to publicly update or revise any such forward-looking statements to reflect any change in our expectations or in events, conditions, or circumstances on which any such statements may be based, or that may affect the likelihood that actual results will differ from those set forth in the forward-looking statements. ###