Southborough, Mass. - October 30, 2001 - ViryaNet (NASDAQ: VRYA), a leading provider of solutions for wireless field service automation, today announced that it will conduct an online seminar to introduce ViryaNet Service Scheduler, an intelligent service scheduling solution that allows organizations to optimize their field engineers' schedules, maximize resource utilization, shrink costs, and secure customer commitments. The eSeminar will be presented live by Shirell
Orsler, senior product manager at ViryaNet, and will be followed by a question and answer session.
The eSeminar, entitled "Optimizing the Who, What, Where, When: Advanced Scheduling", will take place on Tuesday, November 6, 2001 from 1:00 to 1:45 p.m. EST. Attendees will learn how scheduling solutions can maximize the productivity of field resources and deliver an increased ROI. The presentation will provide an overview of ViryaNet's advanced scheduling functionality, including:
-Appointment booking and scheduling methods
-An optimization engine that assigns the best technician to the job based upon skill sets, availability, and location
-Mapping and routing with recommended travel routes and driving directions
-A dispatch board to view and manage technicians' schedules
-A Web calendar that allows technicians to manage their own schedules
"This eSeminar will demonstrate how advanced scheduling technology can dramatically improve field service operations by eliminating the challenges associated with manual workforce scheduling," said Shirell Orsler. "ViryaNet Service Scheduler provides an optimal schedule based on business rules, which increases the revenues of service organizations and enhances the levels of service they are able to offer customers."
To register for the eSeminar, visit
www.viryanet.com or call 800-661-7096.
About ViryaNet
ViryaNet is a provider of solutions for wireless field service automation.
ViryaNet's award-winning Service Hub combines the power of the Internet, the freedom of wireless technologies, and the resources of ViryaNet's deep service expertise to help companies improve workforce scheduling, dispatching, and activity reporting; customer contract and entitlement automation; and logistics and repairs management.
Customers in the telecommunications, manufacturing, utilities, third party maintenance, and other industries use Service Hub to transition complex service business processes into a manageable, scalable Internet operation, thereby increasing service revenues, decreasing service costs, and maximizing customer satisfaction efforts.