Weighing Scales Manufacturer Implements ViryaNet Workforce Management, Service Contract, Supply Chain, and Depot Repair
Southborough, Mass. - November 20, 2001 - ViryaNet (NASDAQ: VRYA), a leading provider of solutions for wireless field service automation, today announced that ViryaNet Service Hub has been implemented at Teraoka Seiko, a manufacturer of point-of-sale devices, weighing scales, and wrapping equipment, focused on the supermarket industry. ViryaNet Service Hub, including workforce management, service contract, supply chain, and depot repair, was deployed in all 40 of the
company's branches in Japan.
Teraoka Seiko has over 200 field engineers in 40 centers and actively services 80,000 pieces of equipment. With ViryaNet Service Hub, Teraoka Seiko is managing contracts centrally at the company's headquarters, resolving more service requests while reducing on-site visits, reducing manual intervention required at the central warehouse, improving stock turnover, and reducing inventory levels.
"With ViryaNet Service Hub, we have the requisite solutions to unite our vast number of field service personnel on the Internet and position Teraoka Seiko's service business as a profitable entity," explains Kazuharu Teraoka, president, Teraoka Seiko. "ViryaNet Service Hub enables us to capitalize on the efficiencies offered by the Internet."
"Teraoka Seiko is a valued ViryaNet customer. We are very pleased that they have chosen to extend their service business with ViryaNet Service Hub," said Win Burke, president and CEO, ViryaNet. "Teraoka Seiko's embrace of new technology in order to achieve operational excellence and customer satisfaction enables the company to catapult ahead of its competition and maintain its status as the
industry leader."
About Teraoka Seiko Company
Founded in 1934 and headquartered in Tokyo, Japan, Teraoka Seiko markets under the DIGI brand in an expanding range of industrial sectors. DIGI - recognized around the world as a symbol of quality and reliability - has become a leading brand in store automation, production systems for food and manufacturing industries, and most recently in postal services. The Company's product line encompasses
point-of-sales devices, weigh / wrap / label systems, postal scales, and industrial weigh / count / sort systems.
About ViryaNet
ViryaNet is a provider of solutions for wireless field service automation.
The award-winning ViryaNet Service Hub combines the power of the Internet, the freedom of wireless technologies, and the resources of ViryaNet's deep service expertise to help companies improve workforce scheduling, dispatching, and activity reporting; customer contract and entitlement automation; and logistics and repairs management.
Customers in the telecommunications, manufacturing, utilities, third-party maintenance, and other industries use ViryaNet Service Hub to transition complex service business processes into a manageable, scalable Internet operation, with the goal of increasing service revenues, decreasing service costs, and maximizing customer satisfaction.
Safe Harbor Statement
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended, including statements regarding ViryaNet's expectations, beliefs, intentions, or strategies regarding the capabilities of its
products, its relationships with its customers, its customer purchases, its future operational plans and objectives, its future business prospects, its future financial performance, and its future prospects for profitability. All forward-looking statements included in this document are based upon information available to ViryaNet Inc. as of the date hereof, and ViryaNet Inc. assumes no obligation to update any such forward-looking statements. Forward-looking statements involve risks and
uncertainties, which could cause actual results to differ materially from those projected. These and other risks relating to ViryaNet's business include market acceptance of and demand for the Company's products, risks associated with a slow-down in the economy, risks associated with the events associated with the September 11, 2001 terror attacks in the USA, risks associated with competition and competitive pricing pressures, risks associated with increases in costs and operating
expenses, risks in technology development and commercialization, the risk of operating losses, risks in product development, risks associated with international sales, and other risks that are set forth in ViryaNet's Form F-1, as amended, declared effective by the SEC on September 19, 2000, and the other reports filed from time to time with the Securities and Exchange Commission. Reported results should not be considered an indication of future performance. You should not place undue
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