Seminars Will Focus on Transitioning to an E-Service Model; Will be held in Boston, Palm Beach, Chicago, Denver and San Francisco
Waltham, Mass. - April 27, 2000 - ViryaNet, a leading provider of business-to-business Internet platforms for service communities, today announced that it will conduct a series of thought-leadership seminars with industry analyst organizations during May and June. The seminars, to be held in Boston, Palm Beach, Chicago, Denver, and San Francisco, will feature lectures on technology trends and business strategies for transitioning service processes to the Internet. The events
will feature compelling content from industry analyst organizations - GartnerGroup, AMR Research, META Group, Aberdeen Group, and The Yankee Group - and offer unique networking opportunities.
"The Internet is the foundation of our new economy," stated Jack McAvoy, vice president, marketing programs, ViryaNet. "Organizations embracing the Internet now in their service delivery model will provide unique market differentiation and shareholder value. Those that do not will be severely and permanently disadvantaged. Organizations that unite their entire service community, including their
internal service operations and employees as well as their partners, customers, vendors, and suppliers, in a real-time, collaborative, and structured Internet environment can achieve real breakthroughs in efficiency, productivity, and customer satisfaction. We look forward to offering these seminars to educate CEOs, CIOs, VPs of service, and other senior management staff about the importance of adopting an e-service model."
ViryaNet's seminars will include presentations by respected industry analysts who will discuss how to transition to an e-service model. The seminars will be held in the evening for two hours, and are scheduled for the following dates with the following analysts:
May 17, 2000, Boston, MA, Four Seasons Hotel; 6:00 p.m. to 8:00 p.m. Speaker: Donna Fluss, Research Director, Customer Relationship Management / Business Technology, GartnerGroup
May 19, 2000, Palm Beach, FL, PGA National Resort & Spa; 6:00 p.m. to 8:00 p.m. Speaker: Peggy Menconi, Research Director, Customer Relationship Management, AMR Research
May 25, 2000, Chicago, IL, Four Seasons Hotel; 6:30 p.m. to 8:30 p.m. Speaker: Matt Cain, Vice President, Workgroup Computing Strategies, META Group
June 12, 2000, Denver, CO, Hyatt Regency Tech Center; 6:00 p.m. to 8:00 p.m. Speaker: Chris Martins, Senior Analyst, Customer Relationship Management, Aberdeen Group
June 14, 2000, San Francisco, CA, The Fairmont Hotel; 6:00 p.m. to 8:00 p.m. Speaker: Chris Selland, Vice President,
Internet Computing Strategies and Customer Relationship Management Planning Services, The Yankee Group
Senior-level management in industries such as telecommunications, high technology, and industrial automation are encouraged to attend the free seminars.
For more information and registration, point your browser to
www.viryanet.com.
About ViryaNet
ViryaNet is a leading provider of business-to-business Internet platforms for service communities. ViryaNet's solutions allow organizations to create, manage, and automate service business processes for internal service organizations and employees, as well as for their customers and partners.
ViryaNet's Service Hub solution enables organizations to utilize the advanced capabilities of the Internet to create highly efficient service communities, while leveraging existing applications, legacy operations, and technology.
ViryaNet's Service Suite consists of applications that manage and automate workforce management, service contract management, call handling and technician dispatch, spare parts inventory and logistics management, and management reporting. ViryaNet's veteran professional services team and implementation partners enable rapid implementation of the Company's solutions for world-class corporations
such as CapRock, Data General/EMC, ITC^DeltaCom, Inc., Nortel Networks, Sun Microsystems, Symbol Technologies, and Teraoka Seiko.
For additional information about ViryaNet and its solutions, visit the Company's website at
www.viryanet.com.