Company's CTO Responds to Interest in Service Hub With Hour-Long "Webinar"
SOUTHBOROUGH, Mass. - May 12, 2000 - In response to numerous inquiries and intense interest in its Service Hub Internet solution, ViryaNet, a leading global provider of business-to-business Internet platform solutions for service communities, today announced that it will host a Webinar on May 16 at 1:00 PM EDT. ViryaNet's Chief Technology Officer and author of five best-selling business books, Dr. Ron Ben-Natan, will discuss the entire topic of service communities and the
benefits of the Company's Service Hub solution.
Our Webinar offers an efficient way to address the flood of questions that we have received from VPs of Service and other senior executives about how to transition their service processes to the Internet and capitalize on the power and collaborative capabilities Service Hub offers," stated Ben-Natan, who is also senior vice president of engineering at ViryaNet.
ViryaNet's Service Hub creates an environment in which service organizations, together with their customers, partners, vendors and suppliers, collaborate in real-time as one service community. Service Hub provides an information portal, business intelligence, business processes, contact management, and service delivery integration. Service Hub enables an organization to quickly transition its complex
service business processes into a manageable, scalable Internet operation, with goals of increasing efficiency, quality of service, and customer satisfaction, retention, and profitability.
To learn more about ViryaNet's Service Hub solution and attaining an Internet presence for company service operations, interested parties should register for the ViryaNet Webinar through
www.viryanet.com and follow the Webinar link on the home page. The event will last 60 minutes, and will include 15 minutes for questions and answers, giving participants the opportunity to talk directly to Dr. Ben-Natan.
About ViryaNet
ViryaNet is a leading provider of business-to-business Internet platforms for service communities. ViryaNet's solutions allow organizations to create, manage, and automate service business processes for internal service organizations and employees, as well as for their customers and partners.
ViryaNet's Service Hub solution enables organizations to utilize the advanced capabilities of the Internet to create highly efficient service communities, while leveraging existing applications, legacy operations, and technology.
ViryaNet's Service Suite consists of applications that manage and automate workforce management, service contract management, call handling and technician dispatch, spare parts inventory and logistics management, and management reporting. ViryaNet's veteran professional services team and implementation partners enable rapid implementation of the Company's solutions for world-class corporations
such as CapRock, Data General/EMC, ITC^DeltaCom, Inc., Nortel Networks, Sun Microsystems, Symbol Technologies, and Teraoka Seiko.
For additional information about ViryaNet and its solutions, visit the Company's website at
www.viryanet.com.