Bundled Software Package Provides Workforce Management Capabilities for Field Service Technicians
Southboro, Mass. - June 28, 2000 - ViryaNet, a leading provider of business-to-business Internet solutions for service communities, today announced that it has integrated its Service Hub Internet solution with AvantGo, Inc.'s mobile infrastructure software, AvantGo Enterprise™. AvantGo Enterprise is a software product that seamlessly extends Web- and server-based data beyond the desktop computer to portable devices. ViryaNet will resell the software together with its
Service Hub solution. This solution will enable field service technicians to process data remotely - offline and through wireless devices - and connect and synchronize to their company's network, achieving more accurate information and providing better service.
"Our agreement with AvantGo enables us to expand Service Hub's Internet capacity to provide increased capabilities to the mobile computing marketplace. We chose AvantGo because its platform is flexible and it uses standard Web technology, allowing ViryaNet to deliver a comprehensive service solution," commented Ian Schmidt, vice president, product marketing, ViryaNet. "Bundling
AvantGoEnterprise with the Service Hub software suite - and specifically our Mobile FE product - will enableus to offer our customers the benefits of mobile computing and meet their growing wireless needs."
"The ViryaNet Mobile FE solution, integrated with AvantGo Enterprise, will allow field service staff to stay connected with other members of the service community and provide improved service to customers," said Rob Meinhardt, vice president of enterprise marketing, AvantGo. "This relationship will encourage more Global 1000 companies to use our AvantGo Enterprise solution to deliver compelling
field force automation applications to their mobile employees."
AvantGo Enterprise extends enterprise applications to handheld devices and Internet-enabled phones, allowing mobile professionals to remotely access critical information from databases, corporate intranets and the Internet. Coupled with AvantGo Enterprise, ViryaNet's Service Hub can extend customer information and service access to mobile field service personnel. Remote field service personnel can perform
work even when they are disconnected from the company's network, then later access content and upload information back to the network.
About AvantGo
AvantGo provides mobile infrastructure software and services that extend the Internet and corporate applications beyond the desktop to handheld devices and Internet-enabled phones. AvantGo's software and services bridge the gap between the Internet, wireless and mobile technologies. AvantGo Enterprise software products enable access to critical information and applications from mobile devices to
accelerate information flow between companies and their mobile employees, customers, suppliers and business partners. The AvantGo Mobile Internet service enables content providers and e-businesses to extend their user reach, foster repeat use and increase consumer loyalty. The AMI service provides consumers with interactive and personalized Internet content and Web-based applications on mobile devices from over 400 content sources. For more information, please visit the company's website at
www.avantgo.com or call 650-638-3339.
About ViryaNet
ViryaNet is a leading provider of business-to-business Internet solutions for service communities.
ViryaNet's Service Hub solution allows an organization's entire service community, including its employees, as well as its customers, partners, vendors, and suppliers, to work and collaborate on the Web. Service Hub consists of out-of-the box applications for workforce management, supporting mobile field engineers who use wireless PDAs and cell phones. Service Hub supports a variety of business
processes in the areas of contracts, supply chain, and repair, including managing service level agreements, enabling customer self service, automating repair returns, and providing auction-based asset procurement and replenishment.
ViryaNet's Service Hub solution enables organizations to utilize the advanced capabilities of the Internet to create highly efficient service communities, while leveraging existing applications, legacy operations, and technology.
ViryaNet's veteran professional services team and implementation partners enable rapid implementation of the Company's solutions for world-class corporations such as CapRock, Data General/EMC, ITC^DeltaCom, Inc., Nortel Networks, Sun Microsystems, Symbol Technologies, and Teraoka Seiko.
For additional information about ViryaNet and its solutions, visit the Company's website at
www.viryanet.com.