Win Demonstrates ViryaNet's Ability to Offer Service Organizations New Direction in MWFM
Westborough, MA - November 15, 2011 - ViryaNet Limited (OTCQB: VRYAF), a leading provider of software solutions that optimize the planning, execution & monitoring of service processes for mobile field service workforces, announced today that Consolidated Communications has selected ViryaNet G4 for managing its mobile workforce.
Consolidated Communications selected ViryaNet G4 to facilitate their strategic plan to achieve operational excellence by improving customer service, streamlining key mobile workforce management processes and having better control over parts and assets.
"The Consolidated Communications team selected ViryaNet from among several Mobile Workforce Management (MWFM) vendors based on their experience with similar customers and their comprehensive suite of mobile workforce management tools. They provide additional functionality beyond the standard box of solutions. We are pleased to have a complete inventory management module and an integrated Business Process Manager component among the core capabilities of the solution," stated Bob Udell,
Consolidated Communications COO.
ViryaNet's comprehensive MWFM application suite will enable Consolidated Communications to introduce new levels of customer satisfaction by allowing its Customer Service Representative to confidently provide information about work order and resource status as well as offer customers more narrow appointment windows based on real time knowledge of resource capacity. These and other customer oriented features are designed to improve the communication and flow of information. Operationally, the
dispatch team will be armed with a host of new decision support and scheduling optimization tools resulting in more streamlined route optimization with a bi-directional flow of information to a mobile platform designed to help its field staff communicate in both a connected and disconnected manner. With this operational framework, the Consolidated Communications team will be able to complete work orders more quickly and accurately while providing management with information to measure
performance. ViryaNet G4 delivers pre-defined content as a set of flows and rules harvested specifically to improve field service work life cycle, leveraging an innovative open standard Business Process Management tool based on Intalio|BPM. The ViryaNet approach saves integration time in shortening time-to-benefit, while giving Consolidated Communications flexibility to quickly adapt workflow processes to meet evolving challenges of its mobile workforce process flows. In addition, Consolidated
will take advantage of a seamless view of continuous inventory from field to warehouse using ViryaNet's inventory management system to track and control its key assets.
"We are pleased to welcome Consolidated Communications into the ViryaNet family," stated Memy Ish-Shalom, CEO of ViryaNet. "This recent competitive win and replacement of the incumbent MWFM provider demonstrates ViryaNet solutions' vision, appreciation of the importance of Total Cost of Ownership and credibility in the market. We look forward to a successful implementation and to supporting Consolidated Communication in their effort to achieve measureable benefits in its
delivery of service to their customers."
About Consolidated Communications
Founded more than a century ago, Consolidated Communications (NASDAQ:CNSL) is a family of companies providing advanced communications services to both residential and business customers in Illinois, Texas and Pennsylvania. Consolidated Communications offers a wide range of services over its technologically advanced IP-based network, including local and long distance telephone, Digital Phone, High-Speed Internet access and Digital TV.
Serving markets in three states, Consolidated Communications is one of the largest independent local telephone companies in the nation. Consolidated Communications has a continuing commitment to offer innovative products; reliable, high-quality services and exceptional customer care. Further, Consolidated Communications is dedicated to maintaining strong local ties in the same communities where their employees live and work.
Consolidated Communications related businesses complement the core telecommunications business and include directory publishing and advertising services, business systems, and call completion services.
About ViryaNet
ViryaNet delivers mobile workforce management solutions that intelligently guide, automate, and optimize both simple and complex field service work, resulting in measurable business benefits. ViryaNet's products, pre-packaged solutions and people are recognized within the industry as innovative which in turn enables its' customers to be viewed as leaders within their respective industries.
ViryaNet's G4 products specialize in the functions of scheduling and dispatching resources and enabling mobile field communication and are delivered in industry specific configurations. Embedding industry best practices and utilizing innovative technologies like ViryaNet's BPM Blueprint for Mobile Workforce ManagementTM, Microsoft InfoPath® and device agnostic mobile solutions enable ViryaNet's products to be rapidly
deployed and extended to support virtually any business process across a wide range of industries. ViryaNet is proud to call many of the world's leading utilities, the United States' largest pure rural telecommunications firm, the supermarkets most respected retailer, North America's largest auto insurer and 5 of the top 10 Australian water utilities as customers. ViryaNet has strong partnerships with leading platform and
system integration companies that enable it to have a global presence. Headquartered in Westborough, MA, ViryaNet has additional offices in the United States, Israel and Australia.
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Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, including statements regarding ViryaNet's expectations, beliefs, intentions, or strategies regarding the capabilities of its products, its relationships with its customers, its customer purchases, its future
operational plans and objectives including integration of other businesses, its future business prospects, its future financial performance, its future cash position, and its future prospects for profitability. All forward-looking statements included in this document are based upon information available to ViryaNet as of the date hereof, and ViryaNet assumes no obligation to update any such forward-looking statements. Forward-looking statements involve risks and uncertainties, which could cause
actual results to differ materially from those projected. These and other risks relating to ViryaNet's business include market acceptance of and demand for ViryaNet's products, risks associated with a slow-down in the economy, risks associated with the financial condition of ViryaNet's customers, risks associated with competition and competitive pricing pressures, risks associated with increases in costs and operating expenses, risks in technology development and commercialization,
the risk of operating losses, risks in product development, risks associated with international sales, and other risks that are set forth in ViryaNet's annual report on Form 20-F, filed on July 15, 2011, and the other reports filed by ViryaNet from time to time, with the Securities and Exchange Commission. Reported results should not be considered an indication of future performance. You should not place undue reliance on these forward-looking statements, which speak only as the date
hereof. ViryaNet disclaims any obligation to publicly update or revise any such forward-looking statements to reflect any change in its expectations or in events, conditions, or circumstances on which any such statements may be based, or that may affect the likelihood that actual results will differ from those set forth in the forward-looking statements.
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Press Contact:
Dolores Fallon
ViryaNet, Ltd
508-490-8600, ext 5917
Dolores.Fallon@viryanet.com