Telecommunications

The only way to acquire and retain customers is to deliver a higher level of service, faster, cheaper, and with more reliability than anyone else in the market.

Are you keeping up? You must:

• contend with new competitors
• manage shifting regulatory constraints
• deliver new products and services to capture the growth potential of the market
• identify and enhance revenue opportunities, lower operating costs, and increase the utilization of existing assets
• streamline business processes and workflow for quick and successful delivery of services
• manage consolidation of new companies, systems, and unique delivery processes

ViryaNet G4 integrates into your OSS architecture to provide a single, Web-based platform to manage your most complex and collaborative service delivery processes.

With ViryaNet G4, you can:

• automate technician scheduling and route optimization
• enable your customers to book appointments for service and view service status via a Web-based portal
• manage third-party contractors via the Web
• view color-coded Dispatch Board offering comprehensive tools for exception management

Customers include:

• Frontier Communications
• Consolidated Communications
• XO Communications
• Orange™
• Euskaltel