Telecommunications

Integrates into OSS Architecture

The only way to acquire and retain customers is to deliver a higher level of service, faster, cheaper, and with more reliability than anyone else in the market.

Are you keeping up? You must:

  • contend with new competitors
  • manage shifting regulatory constraints
  • deliver new products and services to capture the growth potential of the market
  • identify and enhance revenue opportunities, lower operating costs, and increase the utilization of existing assets
  • streamline business processes and workflow for quick and successful delivery of services
  • manage consolidation of new companies, systems, and unique delivery processes

ViryaNet G4 integrates into your OSS architecture to provide a single, Web-based platform to manage your most complex and collaborative service delivery processes.

With ViryaNet G4, you can:

  • automate technician scheduling and route optimization
  • enable your customers to book appointments for service and view service status via a Web-based portal
  • manage third-party contractors via the Web
  • view color-coded Dispatch Board offering comprehensive tools for exception management

Customers include:

  • Frontier Communications
  • Consolidated Communications
  • XO Communications
  • Euskaltel
  • EmiTel

Brochure: ViryaNet G4

Achieve higher levels of workforce productivity and attain operational excellence for your field service organization.