Retail

You worry about a lot of things.

Margin pressures, new service channels, and increasing customer demands confront every retail business. These challenges impact what you make, when you make it, how you deliver it, how you sell it, and the price you charge for it.

Are you faced with out-of-service assets? Is it difficult to manage your third-party service providers? Do you need help reducing your refurbishment cycle time?

Get better control of your service organization and ensure maximum utilization from your investments.

With ViryaNet G4, you can:

• log service calls and work orders
• track store assets
• manage spare parts
• match technicians and sub-contractors to work assignments conduct detailed technician scheduling and route optimization, using a color-coded Dispatch Board offering comprehensive tools for exception management
• utilize a mobile solution for paperless work orders, with optional barcode scanning
• schedule and manage preventative maintenance
• dispatch and communicate with third-party providers using a Web-based service portal, or email
• obtain real-time work order status through wireless and voice portals or Web kiosks
• close calls and support detailed mobile field activity reporting, including parts used, assets updated, and timesheet recordings
• automate invoice matching and management
• manage refrigerant tracking
• manage depot repair operations

Customers include:

• Kroger
• Publix
• The Pantry
• Leslie's