By making it possible for insurance carrier dispatchers or supervisors to manage resource allocations efficiently and handle only the exceptions, insurers can achieve a highly effective scheduling and dispatch process.
You can improve customer satisfaction by meeting scheduled appointments, and gain a distinct advantage in a highly competitive and cost-conscious environment.
In addition, Mitchell International (who provides solutions to the property & casualty claims and collision repair industries) includes ViryaNet G4 as a core component of its product suite.
ViryaNet G4 incorporates a sophisticated scheduling and routing technology, and considers an extensive list of criteria, such as, CSI ranking, estimator skills, and traffic congestion to ensure the person who gets the assignment is the best one for the job, not just the closest.
With ViryaNet G4, you can:
We'd love to show you how ViryaNet can help you find the optimal operating point for your service organization, save dollars, and provide better service.