September 25, 2002
First European Mobile Network Operator to Use ViryaNet Service Hub
Southborough, MA - September 25, 2002 - ViryaNet (NASDAQ: VRYA), a leading provider of integrated mobile and Web-based software applications for workforce management and the automation of field service delivery, today announced that its leading European partner, e-business specialist Aspective, has licensed ViryaNet Service Hub to a major telecommunications company in Europe.
Using ViryaNet Service Hub, this telecommunications company will improve the effectiveness of its field engineers by scheduling and dispatching the right engineer to the right place at the right time with the right information. ViryaNet Service Hub will also capture logistics and labor activity; monitor, report, and measure field activity; and unite the many constituents of the company's service community through Web browsers, cellular telephones, personal digital assistants, and other wireless devices.
"ViryaNet Service Hub supports a telecommunications company's need to manage all aspects of its field resources and mobile workforce," said Ami Shpiro, senior vice president, EMEA, ViryaNet. "Using ViryaNet Service Hub, a service organization can quickly transition its complex business processes into a manageable, scalable Internet operation, with goals of increasing efficiency, quality of service, customer satisfaction, customer retention, and profitability. We are delighted that our very capable partner Aspective has successfully promoted the benefits of Service Hub in the European marketplace."
"We are very pleased and proud to have won this important customer contract against fierce competition," said Ewald Weizenbauer, vice president and general manager of Aspective's mBusiness division. "ViryaNet's mobile field service application is a major component of our strategy in the field service sector. ViryaNet Service Hub's advanced software solution, together with our expertise and knowledge based on best industry practices, will allow our customers to enjoy major improvements in the management of their workforces. Customers will also benefit from the speed and excellence with which Aspective is able to implement the solution and help them measure business benefits."
Aspective, Europe's leading eBusiness solution provider, delivers fully-integrated front-office solutions for sales, marketing, and customer service - including eCRM, eCommerce, Customer Analytics, and mBusiness applications, and has a strong user base in financial services, life sciences, retail and TMT.
Through its three divisions - Consulting, Managed Services, and Mobile Enterprise Solutions - Aspective offers its clients a unique portfolio, covering strategic consultancy and implementation services through to a complete end-to-end solution - developed, hosted, managed, maintained, and supported for a fixed monthly fee throughout the project lifecycle.
For more information, visit www.aspective.com.
ViryaNet is a provider of software applications that improve the quality and efficiency of an organization's service operations. ViryaNet's flagship product - the award-winning ViryaNet Service Hub - combines the power of the Internet, the freedom of wireless technologies, and the resources of ViryaNet's deep service expertise to help companies improve workforce scheduling, dispatching, and activity reporting; customer contract and entitlement automation; and asset, logistics and repairs management.
Customers in the telecommunications, utility, high-technology manufacturing, grocery and retail, insurance, HVAC, and other industries use ViryaNet Service Hub to transition complex service business processes into a manageable, scalable Internet operation, with the goal of increasing service revenues, decreasing service costs, and maximizing customer satisfaction.
Safe Harbor Statement
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended, including statements regarding ViryaNet's expectations, beliefs, intentions, or strategies regarding the capabilities of its products, its relationships with its customers, and its customer purchases. All forward-looking statements included in this document are based upon information available to ViryaNet Ltd. as of the date hereof, and ViryaNet Ltd. assumes no obligation to update any such forward-looking statements. Forward-looking statements involve risks and uncertainties, which could cause actual results to differ materially from those projected. These and other risks relating to ViryaNet's business include market acceptance of and demand for the Company's products, risks associated with a slow-down in the economy, risks associated with the financial condition of the company's customers, risks associated with competition and competitive pricing pressures, risks associated with increases in costs and operating expenses, risks in technology development and commercialization, the risk of operating losses, risks in product development, risks associated with international sales, and other risks that are set forth in ViryaNet's Form F-1, as amended, declared effective by the SEC on September 19, 2000, and the other reports filed from time to time with the Securities and Exchange Commission. You should not place undue reliance on these forward-looking statements, which speak only as the date hereof. ViryaNet disclaims any obligation to publicly update or revise any such forward-looking statements to reflect any change in our expectations or in events, conditions, or circumstances on which any such statements may be based, or that may affect the likelihood that actual results will differ from those set forth in the forward-looking statements.
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