Customers > Utility Customers

Customers Herald the Benefits of ViryaNet

AltaGas Utilities "ViryaNet technology will support our commitment to improve the quality and efficiency of the service we provide to our customers," said Earle Tuele, Director, Operating Services, AltaGas Utilities. "This application will be an integral component of our strategy to dispatch work to our field employees in a way that will help them manage their work better and deliver a higher level of customer support. It will also help us to manage our assets and equipment more effectively".

Central Maine Power

"We are delighted with the ViryaNet product, and impressed with the results to date derived from ViryaNet WorkUP," said Paul Beaulieu, Supervisor, Central Maine Power. "ViryaNet has been responsive to our needs, and has served as a valuable partner during this process. We are expecting continued operational savings as well as increased worker productivity in months to come."

Gold Coast Water "Providing excellence in service to customers is the mission of all operations within Gold Coast Water," stated Shaun Cox, Director Gold Coast Water. "Whether it is the front -end customer service section staff who replies to the initial inquiry, the first response field crew, the contractor working for GCW, developers working on contributed asset, all leave an impression on the public. We undertook significant research in determining the right solution for our needs. We are most impressed with the ViryaNet product and staff."
Jackson Energy Authority

"ViryaNet Service Hub for Utilities will change the way that we conduct our business," stated Jim Watson, senior vice president and COO, Jackson Energy Authority. "The benefits of the software will be realized in all areas of our company, and will improve the efficiency of our customer-facing operations as well as reduce costs. Jackson Energy Authority's IT staff and business users found ViryaNet's team to be responsive to our needs, committed to knowledge transfer, and focused on our company's success. We are very pleased with the ViryaNet Service Hub product."
Louisville Water "LWC engaged in very careful due diligence, looking at all the major solution providers, and found ViryaNet Service Hub to contain the most powerful scheduling algorithm, rich functionality, robust integration capabilities, and state-of-the-art mobile technology - all on an industry standard web and wireless platform," said G Seetharam, Project Manager, Louisville Water Company. "ViryaNet Service Hub for Utilities will serve as the foundation upon which LWC will continue providing the highest quality service to our customers and empowering our employees with the tools needed to quickly and efficiently respond to our customer."
Vectren

"Vectren selected ViryaNet because of its robust functionality that yields bottom-line impact," stated Rick Schach, Vice President of Energy Delivery, Vectren Corporation. "ViryaNet will support our current and future requirements. Vectren's project team includes key members of our field force to help ensure this product enhances what Vectren field employees do best - serve our customers."

"In addition, the ViryaNet suite of solutions, including ViryaNet Service Scheduler, integrates with and complements our GE PowerOn Outage Management System and GE Smallworld GIS," stated Dan Bugher, Vice President of Information Technology, Vectren Corporation. "Further, we recognized the full capability of ViryaNet Service Hub for Utilities, including its Service Intelligence, Service Workflow, and Integration Server. The fact that this system is web based supports our plans for disseminating information throughout our organization."

ViryaNet is in use at dozens of utility companies, including these:

  • AltaGas
  • Aquila
  • Brisbane Water
  • Central Maine Power Co.
  • City of Lubbock
  • Con Edison
  • Dominion Resources
  • Duquesne Light
  • Florida Power & Light
  • Gold Coast Water
  • Great Plains
  • Jackson Energy Authority
  • Laclede Gas
  • Las Vegas Valley Water District
  • Louisville Gas & Electric
  • Louisville Water
  • Lumbee River
  • Montana-Dakota Utilities
  • MUD of Omaha
  • Nova Scotia Power
  • Orange & Rockland
  • Singapore Power
  • Terasen Gas
  • UGI
  • Vectren
  • Western Water
  • Wisconsin Public Service

Copyright 2008 ViryaNet, Inc.
All rights reserved
Privacy Policy | Credits