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Customers Herald the Benefits of ViryaNet

Northgate "The impact that Aspective's solution has made to our business has been dramatic. We have much better visibility of what is happening in the field. I can walk into our dispatch centre, and with one glance at the dispatch screen, see how our work is progressing. "Previously it was not always easy to know what was going on, but now we have an audit trail for each job from allocation, through acknowledgement, to arrival onsite and then completion," said Peter Thornton.

OmronAlphatec

"ViryaNet's solution enables us to tailor services to each customer and trim unnecessary work, resulting in the delivery of high-quality services at a cost savings to our company," said Mr. Hajime Fujii, general manager of the customer support and services division at Omron Alphatec. "Our customers will be serviced more accurately and proficiently, which gives us a clear advantage in becoming a leading IT solutions provider. Also, with ViryaNet's Web-based solutions, we can easily expand our services and deploy mobile and Web-based offerings, allowing us to remain at the forefront in this highly competitive mobile age."

Symbol Technologies "We chose ViryaNet's Service Hub because it is the only solution available today that positions us to respond to our customers' needs and meets their expectations over the Internet," said Reg Maton, chief information officer, Symbol Technologies. "We embrace the best technology to deliver value to our customers."

Teraoka Seiko "With ViryaNet Service Hub, we have the requisite solutions to unite our vast number of field service personnel on the Internet and position Teraoka Seiko's service business as a profitable entity," explains Kazuharu Teraoka, president, Teraoka Seiko. "ViryaNet Service Hub enables us to capitalize on the efficiencies offered by the Internet."

ViryaNet is in use at many of field service companies, including these:

  • BG&E Home
  • Innserve
  • Northgate
  • Omron Alphatec
  • Ricoh Technosystems
  • Securicor
  • Symbol Technologies
  • Teraoka Seiko

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